Pakistan-First Jurisdiction
Hamara policy aur practices Pakistan ke data protection guidelines aur local regulations ke saath line mein hain, na ke generic international terms jो aapke ilaqe mein apply nahi hoते।
LEGAL REFERENCE
Aapki Razi Shumari Hamara Zariya Hai
5htp par jab aap account kholte ho, aapka personal information aapka hi rahe—yeh hamara guarantee hai. Hum batate hain ke aapka naam, address, aur payment details kaise protected...
Encryption aur security protocolsPakistan qanoon ke saath alignSupported ilaqon mein verified access
Hamara Privacy Approach Aur Aapka Control
5htp mein aapka data tabdeel nahi hota aur na hi farokht hota hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, sirf payment processor ko zaruri details milti hain—hum aapka full card number ya SSN store nahi karte. Account security, login records, aur game activity hamari servers par encrypted form mein rahe, aur sirf aap aur hamara support team
inhe access kar sakte hain jahan local qanoon ijazat deta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
VISWAS KI BUNYAD
Hamara Privacy Kaam Kaise Chalti Hai
Encryption Standard
5htp par har transmission TLS 1.2+ se encrypted hota hai. Login se leke withdrawal tak, aapka data tunnel mein protected rahe, aur middle mein koi nahi dekh sakta.
No Third-Party Sale
Hum aapka email, phone, ya play history directly kisi advertiser ya data broker ko nahi dete. Sirf legal zaroorat ya law enforcement ke hukum par hum sharing karte hain.
Payment Processor Separation
JazzCash, Easypaisa, SadaPay aur Raast inke saath—hum sirf reference ID aur amount share karte hain, poora card data nahi. Aapka banking info inke secure servers par rahe.
Cookie Transparency
Hamara site functional aur analytics cookies use karta hai, lekin aap inhe dismiss kar sakte ho. Hamara 'Cookie Policy' page mein sab likha hai ki konsa cookie kya karta hai.
Audit Readiness
Hum internally apne systems ko check karte hain aur third-party auditors se time-to-time security assessments karawate hain. Findings hamari Privacy Officer ko jaate hain aur hum fixes implement karte hain.
Data Retention Limits
Aapka account deactivate ho ya delete kare, hum aapke personal data ko typically 3 saal tak keep karte hain—legal obligation ke liye—phir secure delete karte hain.
POLICY MILANN
5htp Privacy Terms Jo Alag Banate Hain
Live Account Transparency
Aapke account dashboard mein 'What Data We Hold' section hai—aap dekh sakte ho ke hum aapke baare mein kya store kar rahe hain, kab collect kiya, aur kyu.
JazzCash & Easypaisa Ready
Hamara payment flow SadaPay aur Raast ke saath bhi optimized hai—hum local payment partners ke data policies ko respect karte hain aur aapki privacy unke rules under bhi secure rahe.
No Behavioral Selling
Hum aapka play history ya betting patterns kisi marketing company ko nahi bechtay. Aapke behavior data sirf account security aur fraud detection ke liye internal use hota hai.
Consent-Based Comms
Email, SMS ya push notifications sirf tab milegay jab aapne explicitly opt-in kiya ho. Aap anytime Settings se unsubscribe kar sakte ho—aapka choice, hamari respect.
Right to Be Forgotten
Jab aap account delete karte ho, hum aapke personal identity data anonymize ya delete kar dete hain, legal hold periods ke baad. Rehne wala data user-identifiable nahi hota.
Incident Reporting Obligation
Agar aapke data ke saath koi security breach happen (jo unlikely hai), hum aapko 48 ghanton mein notify karte hain aur batate hain ke kya protect karne ke liye action liya gaya.
Privacy Jo Aapke Account Mein Dikhai Deta Hai
Login Security PIN
Aapke account par do-factor authentication (2FA) set karo. SMS ya authenticator app se second code enter karo—even agar koi aapka password jaan le to account unlock nahi ho sakta.
Session Timeout
Agar aap 15 minutes se inactive rahe, hamara system aapko automatically log out kar deta hai. Public WiFi par khel rahe ho, aapka session exposed nahi rehta.
Account Activity Log
Dashboard mein jakar dekhen—login time, IP address, device type, aur deposits/withdrawals ka pura timeline. Kuch suspicious nazar aaye, immediately support ko report karo.
Password Reset Protocol
Agar password bhool gaye, hamara reset link sirf aapke email address par bheji jaati hai. Koi aur aapka account change nahi kar sakta sirf email access se.
Document Verification
Jab withdrawal request karte ho, hum ID aur bank statement verify karte hain. Sensitive documents hamari secure portal mein rehtay hain, encrypted aur access-restricted.
Data Export Option
'Account Settings' mein 'Download My Data' option hai. Sab aapka personal info, transactions, aur preferences CSV mein milegay—aapka apna data, aapke haath mein.
Privacy Policy ke Aam Sawalaat
Na bilkul nahi. Aapka personal contact information kisi public list ya external party ko nahi dete. Sirf law enforcement ke legal court order par hamein share karna padhe—aur phir bhi hamein aapko notify karna padta hai jahan qanoon ijazat deta hai.
Nahi. JazzCash transaction directly JazzCash servers par hota hai. Hamein sirf transaction reference ID, amount, aur timestamp milti hai. Aapka actual card number ya OTP hamere paas kabhi nahi aata.
Na. Hum aapki play patterns ya betting history kisi third-party ko sell nahi karte. Hamara analytics internal hi rahe—server improvement aur fraud detection ke liye. Aapka data aapka rahe, sale nahi hota.
Hamara infrastructure encrypted aur regularly audited hai, isliye hacking unlikely hai. Agar phir bhi breach happen kare, hum 48 ghanton mein aapko notify karte hain aur batate hain ke kya huwa, kya affect hua, aur aap kya kar sakte ho.
Haan. 'Account Settings' mein 'Request Permanent Deletion' click karo. Hamein 30 din ke andar aapke personal data anonymize ya securely delete karna padta hai, minus kuch legal hold records. Aapka account access immediately band ho jayega.
Na. Jab aap unsubscribe karte ho, hamara system aapko immediately inactive mark kar deta hai. Koi bhi promotional email nahi jayega. Aap anytime 'Communication Preferences' se re-subscribe kar sakte ho agar badal jao.
Haan. Agar hamein privacy policy mein material change karna padhe, hum aapko email se notify karte hain. 30-din ka window dete hain review karne ke liye—agar agree nahi ho to account delete kar sakte ho.